FAQs | Gadget.TT

What are your delivery and payment options?

Cash payments at pick-up locations, bank transfers, and Paypal are all accepted. Delivery options are available during the checkout process. Please select the best option for you. We offer free delivery to pick-up locations all over Trinidad. Grand Bazaar Area, Charlieville Flyover, Chaguanas Area, Chase Village Flyover, Freeport Flyover, Preysal Flyover, Claxton Bay Flyover, Gasparillo Flyover, Corinth Area, Palmiste Park Area, Gulf View Area are some of these locations. We also provide direct delivery to your home in Trinidad or Tobago for a standard fee of $30.00. If you require immediate delivery, please contact us directly.

What are the delivery charges?

Delivery is free to the pick-up locations listed. The standard fee for in-home or direct delivery is $30.

How does the option of pick-up delivery work?

When you place your order and select your preferred pick-up location, our delivery team will contact us to confirm the date, time, and meeting point.

How can I change my delivery address?

To change your delivery address, please contact us via email, live chat, or the website's contact form.

Is it possible to pay in instalments?

If you need to pay in instalments, please contact us directly via email, live chat on the website, or fill out the website's contact form.

Do you have a physical location?

No, we are currently only available online and do not have a physical store.

How do I make a purchase?

There are several ways to place an order: - Website - Contact us directly via email or live chat - Message us on Facebook @Gadget.TT or Instagram @gadget.tt - Send us a WhatsApp message at 1868-487-3325

How long will it take for my order to arrive?

The time it will take to receive your order will be displayed depending on your delivery option. Please contact us if you require immediate delivery and we will do our best to accommodate you.

How can I change or cancel my order?

Please contact us directly via email, live chat, or send us a WhatsApp message at 1868-487-3325.

How do I place a bulk order?

Please contact us directly by email, live chat, website Contact Us form, or WhatsApp Message 1868-487-3325 with the product and quantity you require.

How do I obtain a quote?

For a quote, please complete the Get Quote form on our website.

How do I arrange for a site visit?

Please complete the Request a Site Visit form on our website.

What app does your smart product support?

Our smart products are primarily compatible with the Smart Life or Tuya apps. If the product employs a different app, it will be noted in the product's description section.

What is your product's warranty?

We provide a manufacturer's defect warranty, with the timeframe for each product specified in the description.

What should I do if the product I want is out of stock?

Please contact us directly at via email, live chat, or send us a WhatsApp message at 1868-487-3325.

How do I obtain product wholesale prices?

Please contact us directly by email, live chat, website Contact Us form, or WhatsApp Message at 1868-487-3325 with the product and quantity you require.

How can I get installation or set up assistance?

Please contact us directly via email, live chat, or the Contact Us form on our website.

How do I schedule an installation?

Please contact us directly via the website's installation request form, email, live chat, or WhatsApp message at 1868-487-3325.

How much does installation cost?

The cost of installation will vary according to the product installed. Please contact us via the website's request site visit form or get quote form for a site visit or quotation.

How do I request product maintenance?

Please contact us directly via email, live chat, or the Contact Us form on our website.

How to become an authorized reseller?

Please contact us directly via email, live chat, website Contact Us form or send us a WhatsApp Message at 1868-487-3325.

How do I obtain product wholesale prices?

Please contact us directly by email, live chat, website Contact Us form, or WhatsApp Message at 1868-487-3325 with the product and quantity you require.

How can I contact Customer Service?

Please contact us directly via email, live chat, website Contact Us form or send us a WhatsApp Message at 1868-487-3325.

Can I return a product?

Product exchanges are accepted within 7 days of receipt in its original condition and packaging. Please contact us directly via email, live chat, the Contact Us form on our website, or send us a WhatsApp message at 1868-487-3325.